Refund policy

As a small, handmade-to-order business, we currently do not offer refunds.

However, if you’ve received the wrong size from what was initially ordered, we’re happy to arrange an exchange—please reach out within 7 days of receiving your item. The item must be in its original, unworn condition.

Email us at contact@ineza.com.au so we can sort out your issue smoothly. 

We appreciate your understanding as we grow, and thank you for supporting independent, slow fashion.